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Privacy Policy

Privacy Policy This Privacy Policy explains why we collect certain information and how we protect your personal privacy within our web site. What follows discloses how we gather and disseminate data for the web site located at the URL https://hhcm.secure-storefront.com/ We encourage you to fully understand your rights by reading this Privacy Policy as well as our Terms of Use. H.O.P.E.’s House Christian Ministries reserves the right at any time and without notice to change this Privacy Policy simply by posting changes on our site. Any change is effective upon posting. To demonstrate our commitment to your privacy, this Privacy Policy notifies you of: 1. What personally identifiable information of yours is collected through the site; 2. Who collects such information; 3. How such information is used; 4. With whom your information may be shared; 5. What choices you have regarding collection, use, and distribution of your information; 6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and 7. How you can correct any inaccuracies in your information. What Information We Collect and How We Use That Information Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers. Internet Protocol Address We collect an IP address from all visitors to our site. An IP address is a number automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users' movement, gather broad demographic information to help us improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information. Use of "Cookies" Our site may use cookies to enhance your experience on the site. Cookies are pieces of information that some Web sites transfer to the computer browsing that Web site. Many web sites use cookies for record-keeping. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider use of cookies to be an industry standard. Your browser is probably set to accept cookies. If you prefer not to receive cookies, you can alter the configuration of your browser to refuse them. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them. Security All information provided to https://hhcm.secure-storefront.com/ is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of H.O.P.E.’s House Christian Ministries Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant its security. Tell-A-Friend If a user elects to use our referral service to inform a friend about our site, we may ask them for the friend's name and email address. H.O.P.E.’s House Christian Ministries will automatically send the friend a one-time email inviting them to visit the Site. H.O.P.E.’s House Christian Ministries stores this information for the sole purpose of sending this one-time email. Other Web Sites Our Site may contains links to other Web sites. Please note that when you click on one of these links, you enter another Web site for which H.O.P.E.’s House Christian Ministries has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different from ours. Return Policy All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement. Contacting Us If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-818-368-3443 during office hours Tuesday through Friday (9a.m. - 5p.m. PST). Our mailing address is: H.O.P.E.’s House Christian Ministries 18017 Chatsworth St. #144 Granada Hills, CA 91344

Terms of Use

H.O.P.E.’s House Christian Ministries Terms of Use ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS ("TERMS"), DO NOT USE THIS WEBSITE. H.O.P.E.’s House Christian Ministries is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online. In addition, H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well. Use of site H.O.P.E.’s House Christian Ministries authorizes you to view and download the materials at this website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials. Disclaimers THE MATERIALS AND SERVICES AT THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES further does not warrant the accuracy and completeness of the materials or services at this Site. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES makes no commitment to update the materials and services at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Consult your local H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES business contact for information regarding the products, programs and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you. Limitation of liability IN NO EVENT WILL H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Use of software Any materials that is made available to download from this Site is the copyrighted work of H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES and/or its suppliers. User submissions H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES does not want to receive confidential or proprietary information from you through this Site. Any material, information or other communication ("Communications") you transmit or post to this Site will be considered non-confidential and non-proprietary. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES will have no obligations with respect to the Communications. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. Personally identifiable information that you submit to H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES for the purpose of receiving products or services will be handled in accordance with the H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES online privacy statement. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law. Chat rooms and other user forums H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES may, but is not obligated to, monitor or review any areas on the Site where users transmit or post Communications or communicate solely with each other, including but not limited to chat rooms, bulletin boards or other user forums, and the content of any such Communications. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES, however, will have no liability related to the content of any such Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES retains the right to remove messages that include any material H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES deems abusive, defamatory, obscene or otherwise unacceptable. Links to third-party Websites Links on this Site to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this Site. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Site, you do this entirely at your own risk. General H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES administers this Site from its offices in Granada Hills, California. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES makes no representation that materials or services at this Site are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials or services at this Site or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of laws. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site. No Sharing of Personal Information H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES never sells, rents, leases or exchanges your personal information with other organizations. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES assures you that the identity of all who contact us through this Web site will be kept confidential. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES may occasionally send mailings on behalf of other organizations or ministries when their interests align with H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES Security H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES employees who have been specially trained in processing this information. Cookies From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites. Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended. Children's Online Privacy We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com. Shipping Policy Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt. Billing Policy We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars. Return Policy All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement. Account policy H.O.P.E.’S HOUSE CHRISTIAN MINISTRIES reserves the right to de-activate or remove any user accounts provided at www.hopeshouse.com or affiliate sites without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive. Download License Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.hopeshouse.com . Contacting Us If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-818-368-3443 during office hours Tuesday through Friday (9a.m. - 5p.m. PST). Our mailing address is: H.O.P.E.’s House Christian Ministries 18017 Chatsworth St. #144 Granada Hills, CA 91344

 

Return Policy

Return Policy All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement.

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